MM
Mapaseka M
1 reviews | Active since Jul 2013
18 Mar 2024, 09:13
Vox Telecom remains the worst
I am tired of the service from Vox. I made payment 4 days ago and I'm still not back online. They keep saying within 24hours you'll be back online, im now at 96 hours and once again have to call them and listen to the annoying music Made payment to an account they gave me and now I have to wait on call for over 20min listening to the annoying music while they move me through different departments. I am loosing money because my business cannot get back online despite having made payment.
Time yo look gor another service provider that understands customer service
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
18 Mar 2024, 09:39Good day, Mapaseka
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply18 Mar 2024, 09:39
Official
Good day, Mapaseka
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
19 Mar 2024, 07:36Good day, Mapaseka
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the debtors team that the payment was made with incorrect reference, this will now be allocated to your account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the debtors team that the payment was made with incorrect reference, this will now be allocated to your account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply19 Mar 2024, 07:36
Official
Good day, Mapaseka
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the debtors team that the payment was made with incorrect reference, this will now be allocated to your account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the debtors team that the payment was made with incorrect reference, this will now be allocated to your account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox