1 reviews | Active since Nov 2022
Vox Telecom Poor Internet and customer Service
Vox Tel offers the worst customer service I have ever experienced.
I am extremely disappointed and not satisfied with the overall service of Vox Tel. My internet services have not been enabled and I was advised my router needed to be migrated since I am still using the old SADV router. I have not had the internet for more than a week. I was told by the technical support Friday 25th November 2022 that a ticket has been loaded to have the router installed to date nothing has been done. How am I expected to pay for services that I am not receiving two weeks not internet service ??????? Ticket reference after ticket reference what service is that. We work from home VOX***3 VOX***3 VOX***2.
Ticket are closed without any action
Thank you for your review.
Kindly note that the details of your query has been sent to the Onsite team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Onsite team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your feedback
Kindly note that we have also received confirmation that the connectivity issues were resolved after the Vox router was installed by the onsite team.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your feedback
Kindly note that we have also received confirmation that the connectivity issues were resolved after the Vox router was installed by the onsite team.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox