1 reviews | Active since Mar 2017

05 Jan 2023, 13:49

VOX TELECOM PATHETIC!!! STAY AWAY!!!!

Please rather close this service!!! because there is nothing!!! Once again Vox does not seem to surprise!!! 2 days again with no wifi, no answer when one phone in and always caller nr 100 or 77 ,when you reach a department eventually they are unable to assist and once again you have to hold 4 hours to reach someone capable,,,, if lucky!!!!!! Second time Vox Telecom!!! I can not believe this!!! Absolutely pathetic!!!! Rather shut down completely!!!

0
Replies (3)
Vox Telecom
Vox Telecom's reply05 Jan 2023, 14:31
Official
Good day Vinelle Thank you for your enquiry. Kindly note that we have escalated the matter for assistance to our Project Management team.
 
We will investigate the matter and provide feedback to you soonest.  Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, 

Vox 
's update05 Jan 2023, 15:28
Reviewer Update
Am I going to wait 2 days again for feedback? That is the question ,I will wait for your reply. Lets see.

Vox Telecom
Vox Telecom's reply15 Jan 2023, 19:29
Official
Good day  Vinelle P

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that you have been contacted and assisted accordingly.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,
Vox