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Barbara C

1 reviews | Active since Sept 2020

07 Sept 2020, 17:14

Vox Telecom pathetic and shocking service!!!!

We have had our line disconnected since 1st of August 2020. This was disconnected in error by Vox Telecom, at their own admittance. They have done nothing to rectify this problem despite 10 calls per day requesting, begging for some kind of assistance to rectify this issue!!!! It is shocking service! Every person promises to call you back! We are paying for a service we are not receiving and losing business due to this as well as all our business is on-line!!!!!!!! I am desperate and have no where to turn!

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Barbara C's update08 Sept 2020, 12:46
Reviewer Update
I eventually contacted Waseema Peters in Sales Department who finally helped me resolve this issue, after almost a week of trying to get some sort of assistance. Thank you Waseema.