1 reviews | Active since Feb 2015

25 Mar 2017, 12:34

Vox Telecom one ****bag company dont ever get internet with them

<p>How many times do i have to call your *********** staff and tell them to cancel my account. I got a 3 month free Vox voucher with my new Explora after using Vox Pathetic excuse for a week i phones to cancel. I was told it was done but apparently it wasnt not that im suprised with a ****bag company like Vox. </p> <p> </p> <p>But anyway i called again to say i cancelled and i shouldnt be charged I was told everything was cancelled and its all sorted out. But WOW lets guess what happened I got an Invoice to say i owe money still who wouldve thought. Is it that hard to cancel a damn account with Vox. Pathetic excuse for a company nothing else needs to be said.</p>

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Replies (3)
Vox Telecom
Vox Telecom's reply25 Mar 2017, 14:27
Official

Good day Raees, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom

Vox Telecom
Vox Telecom's reply27 Mar 2017, 12:17
Official

Good day Raees,

As per feedback received it has been confirmed that your account will be cancelled on the 20th of April and all debits have been retracted.

Kind Regards.

Vox Telecom

's update27 Mar 2017, 13:05
Reviewer Update

Took long enough for something so simple to get done wont be dealing with VOX ever again.