Vox Telecom off-line AGAIN

Seems like Vox cannot continue a service for more than two months running. They are down AGAIN and don't even bother to take customer calls. This time authentication failure and NO ONE CAN SIGN ON! Previous time was mailbox *******ion leading to lost e-mail and recovery of week-old database. Before that service was down for almost a week \while we are upgrading". Come on guys"