1 reviews | Active since Aug 2021
VOX TELECOM NOT HELPFUL
I had my fiber installed in December 2020. I have had the dame issue with them for the last 8 months and after being escalated to 10 different technicians, wasting hundreds of rands on phone calls, loss of income as I am dependent on online auctioning I still have the same problem. And no one can figure it out. Vox point the finger at Frogfoot and vice versa but no want wants to physically sort out the problem but I have to pay R922 every month. I thought if I posted here maybe someone will catch a wake up and maybe look into the problem for real.
I keep having intermittent speeds and every technician has a different take making me think no one actually has a clue. It runs well for 4-5 days then boom, it's like the 1990's! I has less problems with cheaper ISP non fiber at constant 10 megabytes.
Really fed up!!!!
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
