PJ
Phillip J
1 reviews | Active since Nov 2012
02 Aug 2022, 13:41
Vox Telecom non-fulfilment.
Vox Telecom is in breach of its SLA commitments. Prematurely terminating the SLA as per the agreed cancellation dates caused my company to experience a loss of business and excessive fai***** costs. Probably the most unprofessional company to consider for business fibre data and VoIP services.
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
02 Aug 2022, 14:33Good day, Phillip J
Thank you for your review.
Kindly note that the details of your query has been sent to the Account Manager to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Account Manager to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply02 Aug 2022, 14:33
Official
Good day, Phillip J
Thank you for your review.
Kindly note that the details of your query has been sent to the Account Manager to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Account Manager to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
PJ
Phillip J's updateReviewer Update
02 Aug 2022, 14:58This generic response is of no help.
PJ
Phillip J's update02 Aug 2022, 14:58
Reviewer Update
This generic response is of no help.
Vox Telecom's replyOfficial
05 Aug 2022, 07:27Good day Phillip J
Thank you for your patience whilst this matter was being investigated.
We have received confirmation from the account manager that the cancellation will remain, and you have opted for another solution .
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We have received confirmation from the account manager that the cancellation will remain, and you have opted for another solution .
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply05 Aug 2022, 07:27
Official
Good day Phillip J
Thank you for your patience whilst this matter was being investigated.
We have received confirmation from the account manager that the cancellation will remain, and you have opted for another solution .
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We have received confirmation from the account manager that the cancellation will remain, and you have opted for another solution .
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
PJ
Phillip J's updateReviewer Update
05 Aug 2022, 10:07Can we please get the porting of our geographic number authorized?
Your failure to get the porting transferred is ********* and ********!
Your failure to get the porting transferred is ********* and ********!
PJ
Phillip J's update05 Aug 2022, 10:07
Reviewer Update
Can we please get the porting of our geographic number authorized?
Your failure to get the porting transferred is ********* and ********!
Your failure to get the porting transferred is ********* and ********!