SJ
Somaya J
1 reviews | Active since May 2021
24 Jun 2025, 18:42
Vox Telecom - no internet connection AGAIN
👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎 NO words to explain
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
24 Jun 2025, 18:51Good day, Somaya
Thank you for your review.
We have forwarded the details of your query to the Support team for investigation and assistance. We will provide you with feedback as soon as possible.
Kind Regards,
Vox
Thank you for your review.
We have forwarded the details of your query to the Support team for investigation and assistance. We will provide you with feedback as soon as possible.
Kind Regards,
Vox
Vox Telecom's reply24 Jun 2025, 18:51
Official
Good day, Somaya
Thank you for your review.
We have forwarded the details of your query to the Support team for investigation and assistance. We will provide you with feedback as soon as possible.
Kind Regards,
Vox
Thank you for your review.
We have forwarded the details of your query to the Support team for investigation and assistance. We will provide you with feedback as soon as possible.
Kind Regards,
Vox
SJ
Somaya J's updateReviewer Update
24 Jun 2025, 19:212nd time in the 2nd month as a new customer... And mind you, a Fibre line that is supposed to be stable.... Send your technician and if this so happens again after a technician has looked and found the problem AGAIN, I will cancel my contract with Vox and you will not hold me accountable for breach of contract to pay for devices that is in my posesion for not longer that 1 year.. CCPA will hear from me.. As this is poor service and bad internet connection.
SJ
Somaya J's update24 Jun 2025, 19:21
Reviewer Update
2nd time in the 2nd month as a new customer... And mind you, a Fibre line that is supposed to be stable.... Send your technician and if this so happens again after a technician has looked and found the problem AGAIN, I will cancel my contract with Vox and you will not hold me accountable for breach of contract to pay for devices that is in my posesion for not longer that 1 year.. CCPA will hear from me.. As this is poor service and bad internet connection.
Vox Telecom's replyOfficial
24 Jun 2025, 19:23Thank you for the feedback, Somaya
Vox Telecom's reply24 Jun 2025, 19:23
Official
Thank you for the feedback, Somaya
Vox Telecom's replyOfficial
01 Jul 2025, 11:30 Good day, Somaya
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply01 Jul 2025, 11:30
Official
Good day, Somaya
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox