TN
Thabs N
1 reviews | Active since Jul 2019
04 Aug 2021, 10:29
Vox telecom LTE service worst experience
I am having the worst experience with Vox telecom. I requested for my LTE sim card to be activated 3 days ago. More than 48 hours later, over 20 phone calls later, countless promises from all the agents that I spoke to, including the manager the sim card is still not activated. I am left frustrated and unable to work because of this. Truly the worst service ever.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
04 Aug 2021, 10:43 Good day Thabs N ,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's reply04 Aug 2021, 10:43
Official
Good day Thabs N ,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
TN
Thabs N's updateReviewer Update
04 Aug 2021, 13:07I still have not received any feedback on this. My sim card is still not activated. This is honestly the worst and most frustrating service I have ever gotten, I cannot believe that 3 days later I have to beg to have a sim card activated. I am unable to work.
TN
Thabs N's update04 Aug 2021, 13:07
Reviewer Update
I still have not received any feedback on this. My sim card is still not activated. This is honestly the worst and most frustrating service I have ever gotten, I cannot believe that 3 days later I have to beg to have a sim card activated. I am unable to work.
TN
Thabs N's updateReviewer Update
04 Aug 2021, 13:48The matter has been resolved and the sim card finally activated. Thank you.
TN
Thabs N's update04 Aug 2021, 13:48
Reviewer Update
The matter has been resolved and the sim card finally activated. Thank you.