VN
Venodh N
1 reviews | Active since Nov 2016
02 Jan 2024, 20:18
Vox Telecom is the worst
Been trying for the last two weeks to upgrade our speed. When we call they said we must send an email, which is pathetic as no one replies to the email. Their app doesn't work as I get kicked out everytime.
For any future customers please do not use Vox Telecom
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
02 Jan 2024, 20:40Good day Venodh N,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
Vox Telecom's reply02 Jan 2024, 20:40
Official
Good day Venodh N,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
Vox Telecom's replyOfficial
04 Jan 2024, 08:19Good day , Venodh N,
We received feedback from the account manager , they are trying to make contact on cell number provided, only reached Voice mail.
Is there perhaps as alternate number ?
Regards
Vox
We received feedback from the account manager , they are trying to make contact on cell number provided, only reached Voice mail.
Is there perhaps as alternate number ?
Regards
Vox
Vox Telecom's reply04 Jan 2024, 08:19
Official
Good day , Venodh N,
We received feedback from the account manager , they are trying to make contact on cell number provided, only reached Voice mail.
Is there perhaps as alternate number ?
Regards
Vox
We received feedback from the account manager , they are trying to make contact on cell number provided, only reached Voice mail.
Is there perhaps as alternate number ?
Regards
Vox
VN
Venodh N's updateReviewer Update
04 Jan 2024, 14:28I'll supply you with 3 numbers
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Venodh N's update04 Jan 2024, 14:28
Reviewer Update
I'll supply you with 3 numbers
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Vox Telecom's replyOfficial
05 Jan 2024, 13:07Good day , Venodh
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Sales team has made contact and assisted accordigly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Sales team has made contact and assisted accordigly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply05 Jan 2024, 13:07
Official
Good day , Venodh
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Sales team has made contact and assisted accordigly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Sales team has made contact and assisted accordigly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox