JH
Johannes H

1 reviews | Active since Feb 2026

28 Feb 2026, 08:24

Vox Telecom is poor

I have being with vox for years but there are extenders on my contract that was paid off a long time ago but every month they deduct this money still i jave phoned many times they say they can see the amount but Nothing get done they need to pay me this money back but empty promises just given from vox

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Replies (2)
Vox Telecom
Vox Telecom's reply28 Feb 2026, 08:37
Official
 Good day, Johannes 
 
Thank you for your review. 

Kindly note that the details of your query has been sent to the Customer Service team to investigate and assist. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox  
Vox Telecom
Vox Telecom's reply03 Mar 2026, 12:44
Official
 Good day, Johannes 
 
 Kindly note that we have received confirmation that the sales team did attempt to assist , unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to accordingly.

Please advise on alterante number and convenient time for us to reach out ?