Vox telecom is pathetic

I app**** for Vox on 02 May 2020 and more than a month later, after numerous nightmarish phone calls and emails, my internet was still not installed nor working. In June Vox billed me for the greater part of May for an internet that was still not and in for June as well. I received numerous tickets (their big words for elevating my issues to higher level management) to no prevail. There after I was even threatened that I will be charged R2875 for cancellation should I not comtinue with them. Remember that was 6 weeks after I requested the installation and to make matters even worse, I received invoices for periods that their modems was not even installed at my house and even before they even sent a technician to my house to install the modem etc. As I am traveling abroad and had no internet at home to communicate with my family I urgently requested Vox to please sort out my internet. Once again after numerous tickets, numerous conversations with their managers and numerous emails, they eventually said they sorted it out. I was also called and told that they already sorted out the invoice for the period I never had internet......and oh my word, today the debit order went through for guess what period?......for a period of more than 3 weeks before they installed internet at my home. Quite a few R100s too much. That is after they actually called me abroad to inform me they corrected my invoice amount and convinced me to stay with them. To sum my experience with Vox up, they make you a telephonic offer for internet, you accept, they say it will take approximately 10 days and then 6 weeks later you still dont have internet but you get billed for that period and if you dare to complain you get threatened with R2875 cancellation fees......for a service you had not even received......all I can say is, stay away.......big big headache.....hours of holding the line...pathetic service....empty promises....stay away