Hellopeter
Share Your Experience
SN
Siphokazi N

1 reviews | Active since Dec 2021

22 Feb 2026, 09:08

Vox telecom - is a **** .Use them at your own risk

Service provider from hell ,two days now I have no internet connection.When I follow up previous day ticket doesn’t exist .When I want to cancell I must still serve them a notice and pay for not having internet

0
Replies (4)
Vox Telecom
Vox Telecom's reply22 Feb 2026, 09:52
Official
Good day Siphokazi. 

Thank you for reaching out to us. 

We have escalated the query to our support team. They will contact you to assist further. Your reference for the escalation is VOX***3 

Regards
SN
Siphokazi N's update22 Feb 2026, 13:34
Reviewer Update
Good day ,a consultant phoned me 30 min after this message and nothing has changed.I still have no internet and my ticket is no longer available on your site .second one deleted now
SN
Siphokazi N's update23 Feb 2026, 08:10
Reviewer Update
Good day ,day 3 of NO internet .Still no root-cause identified ,no technician schedule to come and no time frame to be running again .It is still my responsibility to follow up
Vox Telecom
Vox Telecom's reply05 Mar 2026, 11:12
Official
Good day, Siphokazi
 
 Thank you for your patience while this matter was being investigated.
 
 
 Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vodacom restored the link.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,