Vox Telecom is a dissapointment

I'm extremely dissapointed by the incompetence and poor service from Vox Telecom.I have to bag them for my fibre installation as if it's for free.Ive given you all u have asked from me but still it's not enough for you.Tired of u giving me a run around,just cancel my order so I can go to service providers who are able.Nxaaa