Vox Telecom is a ****...

When Vox came to our Small mining village with fibre, we were happy. We signed up even though they were still busy with their fibre installation. Please note - we were of their first customers. We waited patiently for 3-4 months. Then their fibre installation was completed and they started with installation of Wi-Fi routers and a small modem. I later contacted them to enquire when I would get my router, because my brother-in-law got his router almost immediately after registration. Way after I registered. I felt wahat happened with "fitst come, first served?? Another week passed and they eventually installed my router, but I had to wait another week for them to fix issues in my line. I was told the first month internet was for free. The internet installation was shoddy and My internet speed kept dipping and it even fell away completely. A month passed and just a day before my payday, before I could pay my bill for the coming month, my internet was switched off. I was also sent a huge bill which amounted to thousands. Not the once off monthly installment that I expected to pay. You see I was billed from the time that I signed on. The fact that I had no router or fibre at the time, not matter to the obnoxious lady that kept phoning us. Not only that, they keep on billing us although they do not supply us with internetand keep adding interest as well. The amount is now terrifying to say the least. They also did the same to a lot of other people in Hillshaven. They are long gone out of our village and Net99 now supply people with internet. Can somebody of management please sort out this nonsense.