VOX Telecom is A ****!!!

I subscribed to Vox Telecom last month, but from the very first day, I have not had a connection, despite their claims that it was active. I have lodged multiple complaints and even requested cancellation, but my concerns have been ignored.

In an effort to maintain a clean profile and anticipating that they might hand over my account due to contractual obligations, I have adhered to my part of the agreement by paying the monthly subscription through EFT transfer. Despite this, they still attempt to debit my account for an amount that has not been explained.

Attempts to contact them have been futile; it's impossible to get a clear answer from anyone. On WhatsApp, their agents leave me talking to myself and then close the chat without any notification.

I find myself paying for an alternative network provider while also paying Vox for a service they are not delivering, and no one is providing me with any answers.