OA
Onica A
1 reviews | Active since Jan 2020
23 Mar 2024, 08:35
Vox telecom is a ****
I requested FTTH from Vox it has not been working since January I reported the matter to their support team but I'm still being billed for something that does not work.Vox is a ****
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Replies (2)
Vox Telecom's replyOfficial
23 Mar 2024, 09:37Good day Onica A
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply23 Mar 2024, 09:37
Official
Good day Onica A
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
09 Apr 2024, 10:12Good day ,Onica A
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to make contact to assist.
Unfortunately we were unable to reach you on the nominated contact details on the account.
Please provide us with an alternative number to reach you ?
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to make contact to assist.
Unfortunately we were unable to reach you on the nominated contact details on the account.
Please provide us with an alternative number to reach you ?
MFN confirmed the link is online , we would like to assist to assist with self install.
Regards
Vox
Vox Telecom's reply09 Apr 2024, 10:12
Official
Good day ,Onica A
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to make contact to assist.
Unfortunately we were unable to reach you on the nominated contact details on the account.
Please provide us with an alternative number to reach you ?
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to make contact to assist.
Unfortunately we were unable to reach you on the nominated contact details on the account.
Please provide us with an alternative number to reach you ?
MFN confirmed the link is online , we would like to assist to assist with self install.
Regards
Vox