1 reviews | Active since Sept 2023
Vox Telecom is a ****
The company bills people unnecessary high rediculous money, I last stopped using their services sometime in August 2022 , when I was owing R600.00 in December 2022 boom I get a statement that I owe. R3000.00, I mean like how cruel that can be? On top of that I keep on getting calls from their rude operators also I sent them an email requesting a breakdown of the amount because I wanted to understand how did I accumulate that high amount of money when I knew to have been owing them R600 and this email was sent in December 2022 till to this day I have never gotten their response.. one day a lady called and she told me I am being billed for calls and emails and I simply asked her not to call not send me Emails again because I did not ask them to do that. And she was very rude when I asked her for a cost breakdown telling me she does not know and I asked her then why did you even call me ?
We have received and acknowledge your complaint.
Kindly note there is a large portion of your amount owing due to the non returned hardware .We have escalated the details above to the debtors team who will be in contact with you to provide a further breakdown of the amount.
Kind Regards
Vox Team
Best regards,
We have received and acknowledge your complaint.
Kindly note there is a large portion of your amount owing due to the non returned hardware .We have escalated the details above to the debtors team who will be in contact with you to provide a further breakdown of the amount.
Kind Regards
Vox Team
Best regards,
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Best regards,
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Best regards,
