SM
Sifiso M

1 reviews | Active since Mar 2022

07 Jan 2023, 13:54

VOX TELECOM ***********, UNPROFESSIONALS

Do not get into contract with Vox. The most highly unprofessional people yet they claim to be the best internet provider. I've been without internet for the past 3 days now. Their lines are a **** and not operated. They don't answer your emails even when you include your reference number. They give you auto responses with ticket numbers that they don't even bother to action. People, save your selves time, money and less stress by not joining them because you will be crying like me. I cc'ed all the emails found on their website and it is the 3rd day to and zero answer and im still without internet, account paid and query not resolved. Highly *********** and unprofessional bunch of thirsty money internet providers.

Save yourselves and runaway.

0
Replies (2)
Vox Telecom
Vox Telecom's reply07 Jan 2023, 17:55
Official
Good day Sifiso M,  Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest.  Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, 

Vox
Vox Telecom
Vox Telecom's reply15 Jan 2023, 20:07
Official
 Good day    Sifiso M

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that your link has been restored.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,
Vox