MO
Malcolm O
1 reviews | Active since May 2023
09 May 2023, 09:08
VOX Telecom: I wish there was a 0-star option rating to choose from...
I wish there was a 0-star option rating to choose from... As a new business subscriber, moving over to VOX has been the MOST unpleasant and exhausting experience ever. After 4 months of constant battle, back and forth communication, I am not yet up and running with my complete setup that Ive signed up for, which I'm already paying for. Incorrect VOIP and the wrong device allocation. Utter incompetence from VOX.
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Replies (2)
Vox Telecom's replyOfficial
09 May 2023, 09:56Good day Malcolm O
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's reply09 May 2023, 09:56
Official
Good day Malcolm O
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
12 May 2023, 11:22Good day , Malcolm O
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the porting was resubmitted on the correct number and the process has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the porting was resubmitted on the correct number and the process has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply12 May 2023, 11:22
Official
Good day , Malcolm O
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the porting was resubmitted on the correct number and the process has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the porting was resubmitted on the correct number and the process has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox