Vox Telecom HORROR STORY

Dear future customer to spare yourself any disappointment and stress please refrain yourselves from doing business with Vox Telecom. Coming from one bad isp and wanting to start fresh with a company with a better experience, I rather went from bad to worse. First off my mentally and emotionally drained. Having one month of paid Fibre left of my previous isp and having a cancelation order in place, Vox telecom decided to deactivate my paid line with their inactive **** line. Now being without wifi from the 1st of September 2024 and still having no service they have the audacity to tell me for me to cancel their line I have to pay R1000 for something a had no access to. From the 1st of September I have been calling and emailing my previous isp and Vox telecom like a mad person everyday. No one at Vox can give me the proper help and advice needed to cancel or even open my line, and please bear in mind I never received a password activating my line. The sad part is paying money now twice for my previous isp not using there service and to this new one I didn't even use that makes me sick. Spending money and money on buying airtime and data to communicate with them and they treat your issue like it's nothing to them. All I ask is that companies feel for its consumers and give them the proper service and respect that they deserve, but as for Vox telecom I can not recommend them to anyone.