DD
DM D
1 reviews | Active since Nov 2019
01 Jul 2023, 18:27
Vox Telecom has closed down
No answer when calling their call centre and they do not reply to emails.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
01 Jul 2023, 19:12Good day DM D
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution of your complaint.
Kind Regards
Vox Team
Best regards,
Vox Telecom's reply01 Jul 2023, 19:12
Official
Good day DM D
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution of your complaint.
Kind Regards
Vox Team
Best regards,
Vox Telecom's replyOfficial
03 Jul 2023, 08:28Good day, DM D
Kindly note that we have received confirmation from our Support team that an agent did reach out to you regarding your query.
It was determined that the Wi-Fi password was incorrect.
The correct details were sent and we have received confirmation that the connectivity was restored.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Kindly note that we have received confirmation from our Support team that an agent did reach out to you regarding your query.
It was determined that the Wi-Fi password was incorrect.
The correct details were sent and we have received confirmation that the connectivity was restored.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply03 Jul 2023, 08:28
Official
Good day, DM D
Kindly note that we have received confirmation from our Support team that an agent did reach out to you regarding your query.
It was determined that the Wi-Fi password was incorrect.
The correct details were sent and we have received confirmation that the connectivity was restored.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Kindly note that we have received confirmation from our Support team that an agent did reach out to you regarding your query.
It was determined that the Wi-Fi password was incorrect.
The correct details were sent and we have received confirmation that the connectivity was restored.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,