NH
Naziem H

1 reviews | Active since Jan 2013

04 May 2022, 15:26

Vox Telecom handed me over No service

I app**** for LTE sim 1 year ago..I never completed my purchase online ..I received no sim or router but I have now received a letter of demand informing me I have a Vox Telecom account was handed over for collection. Contact VERICRED on *** to make arrangements

0
Replies (2)
Vox Telecom
Vox Telecom's reply04 May 2022, 16:13
Official
Good day,  ****em H 
 
Thank you for your post. 
 
 Kindly note that we have sent the details of your complaint to the accounts team for assistance and resolution.
 
 We will be in contact with you soonest to assist. 

Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply05 May 2022, 09:55
Official
Good day,  ****em H 

Thank you for your patience whilst this matter was being investigated. 

Kindly note that the Accounts Department has sent correspondence to you pertaining to your dispute and the outcome thereof. 

We can confirm that the 3rd party collector has been contacted,  as per our record there is no outstanding balance due by yourself.

Should you require any further assistance, please do not hesitate to contact us on *** or email *** 


Kind Regards, 
Vox