FV
Felicity V

1 reviews | Active since Sept 2020

19 Sept 2023, 08:46

VOX Telecom gives not after service.

There is nothing good about this Internet service. They take ages to install and then do not come out to help you. Once all is working do not think it is the end. If you have a problem and your internet is not working. They do nothing. They do not contact you or fix the problem. - So here we go again.

0
Replies (2)
Vox Telecom
Vox Telecom's reply19 Sept 2023, 09:09
Official
Good day, Felicity V
 
 Thank you for your post. 
 
 Kindly note that we have sent the details of your complaint to the support team for assistance. 
 
 We will be in contact with you soonest to assist. 
 
 Kind Regards, 
 Vox 
 

Vox Telecom
Vox Telecom's reply21 Sept 2023, 11:33
Official
Good day, Felicity V
 
Thank you for your patience whilst this matter was being investigated.
 
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
 
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox