GV
Gloria V
1 reviews | Active since Dec 2020
13 Apr 2022, 07:46
VOX Telecom fibre to home suspension
Hi. Vox Telecom suspended my fibre to home account number *** stating that I've not paid. I've made payment of R400 on the 31st of March 2022 and email them proof of payment. I am unable to work because I don't have money to buy data. Can Vox Telecom please activate my fibre as soon as possible.
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Replies (3)
Vox Telecom's replyOfficial
13 Apr 2022, 09:32 Good day, Gloria V
Thank you for your query.
Kindly note that the details of your query has been sent to your collection manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Kindly note that the details of your query has been sent to your collection manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply13 Apr 2022, 09:32
Official
Good day, Gloria V
Thank you for your query.
Kindly note that the details of your query has been sent to your collection manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Kindly note that the details of your query has been sent to your collection manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
GV
Gloria V's updateReviewer Update
13 Apr 2022, 10:57My account has been successfully activated. Thank you Vox Team
GV
Gloria V's update13 Apr 2022, 10:57
Reviewer Update
My account has been successfully activated. Thank you Vox Team
Vox Telecom's replyOfficial
14 Apr 2022, 09:47Good day, Gloria V
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
Please always use your Vox Account number as payment refence.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
Please always use your Vox Account number as payment refence.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply14 Apr 2022, 09:47
Official
Good day, Gloria V
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
Please always use your Vox Account number as payment refence.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
Please always use your Vox Account number as payment refence.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox