CS
Conrad S
1 reviews | Active since Jan 2023
14 Jun 2023, 14:58
Vox Telecom fibre service terrible
Had a fibre contract with Vox in Bedfordview. Paid monthly for 3 ,5 years. since October 2022 i had no fibre. Ompossible to call them or get through on their support. I cancelled pay order then they hand me over for collections to Vericred. Now i keep calling Vericred to sort this out but they keep cutting my phone call of! It seems they want to force me to shut up and pay??? Where do i take this issue???
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Replies (2)
Vox Telecom's replyOfficial
14 Jun 2023, 15:47Good day, Conrad S
Thank you for your review.
Kindly note that the details of your query has been sent to the finance team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the finance team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply14 Jun 2023, 15:47
Official
Good day, Conrad S
Thank you for your review.
Kindly note that the details of your query has been sent to the finance team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the finance team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
20 Jun 2023, 10:18Good day, Conrad S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute. |
The hardware was booked back and the necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute. |
The hardware was booked back and the necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply20 Jun 2023, 10:18
Official
Good day, Conrad S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute. |
The hardware was booked back and the necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute. |
The hardware was booked back and the necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox