Vox Telecom failed me

The service that Vox Telecom has provided in the past has never let me down; however, we are now in the middle of the month and their "fair use" policy has now throttled my line from a 2Mb to a 10 Bytes/s line. I understand their fair use policy, and I can see how it can save them money... I just don't understand that I have to be throttled to a point of non-usage. I could not even Google their number on my ADSL, I had to use my cellular data. Upon speaking with the floor manager, he advised me that I will be left with that speed for the rest of the month, "sorry."

I am now using my cellular data, at my own cost, to continue with my online studies and general internet usage.

Disappointing service.