AS
Adriaan S

1 reviews | Active since Oct 2023

25 Oct 2023, 09:38

Vox Telecom

Hi, we have a 12 month contract with Vox Telecom, I'm very disappointed and angry about their service. The reason I revert to Hello Peter is because the fault dept tell you on Friday afternoon that they will come back to us in 2 to 3 days they must find out from Frogfoot what the problem is and never even sent a response. It is the second time in the Rwc that I could not watch a game at home since I stream my Dstv. Amagine my anger not be able to watch the semi final rugby game. I'm sorry but my previous providers kept in touch and kept me up to date without down time of more than a few hours. I was without wifi over a Friday and Saturday. Pathetic.

0
Replies (1)
Vox Telecom
Vox Telecom's reply25 Oct 2023, 10:04
Official
Good day,  Adriaan S

Thank you for the review.

Please advise , who is the account holder ?

Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.

Kindly provide us with your Vox Account number in order for us to assist accordingly.

Thank you in advance
Vox