VOX TELECOM - Disgusting Support

DISGUSTING - Please save yourself the stress of dealing with this company. The support is absolutely shocking. I have been sitting with the same issue for 4 weeks now, phoning and mailing nearly every day with no resolve. I get responses with no actual relevance to the fault at hand, responses passing the buck, no response, promises of managers phoning me back but nothing. Rather steer clear - their sales talk does not match their after sales support.