KM
Khutso M
1 reviews | Active since Feb 2021
03 Dec 2022, 10:20
Vox Telecom. Debit order
Vox is owing us R1000 due to debit order that they have been debiting an we have since been complaining but because of the bad customer service no one is responding to call or emails. You guys are quick to take people to legal but when you suppose to pay people money is hard to get hold of you. You threaten people with legal service but now refusing to refund the money Owed to us. Can this be attended urgent before we take legal action against you an sue you for more than the R1000 owed to us.
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Replies (5)0
Replies (5)KM
Khutso M's updateReviewer Update
03 Dec 2022, 10:23It's R11 000 not R1000 typo error Vox is owing us R11 000 worth of debit orders. We have complained an recieved no respond
KM
Khutso M's update03 Dec 2022, 10:23
Reviewer Update
It's R11 000 not R1000 typo error Vox is owing us R11 000 worth of debit orders. We have complained an recieved no respond
Vox Telecom's replyOfficial
03 Dec 2022, 10:54Good day, Khutso
Thank you for our review.
We have sent you a private message to obtain your Vox Account details.
Kind Regards,
Vox
Thank you for our review.
We have sent you a private message to obtain your Vox Account details.
Kind Regards,
Vox
Vox Telecom's reply03 Dec 2022, 10:54
Official
Good day, Khutso
Thank you for our review.
We have sent you a private message to obtain your Vox Account details.
Kind Regards,
Vox
Thank you for our review.
We have sent you a private message to obtain your Vox Account details.
Kind Regards,
Vox
KM
Khutso M's updateReviewer Update
03 Dec 2022, 11:07Ticket number:VOX***0. Pls find the ticket number
KM
Khutso M's update03 Dec 2022, 11:07
Reviewer Update
Ticket number:VOX***0. Pls find the ticket number
Vox Telecom's replyOfficial
03 Dec 2022, 11:53Thank you for the information provided, Khutso.
Kindly note that the details of your complaint has been escalated to the Sales Management team to investigate and assist further.
Kind Regards,
Vox
Kindly note that the details of your complaint has been escalated to the Sales Management team to investigate and assist further.
Kind Regards,
Vox
Vox Telecom's reply03 Dec 2022, 11:53
Official
Thank you for the information provided, Khutso.
Kindly note that the details of your complaint has been escalated to the Sales Management team to investigate and assist further.
Kind Regards,
Vox
Kindly note that the details of your complaint has been escalated to the Sales Management team to investigate and assist further.
Kind Regards,
Vox
KM
Can I have update on the query becauee we cannot wait the whole week for something that already been investigated. We laid the comaon week ago.
Khutso M's updateReviewer Update
05 Dec 2022, 09:06Can I have update on the query becauee we cannot wait the whole week for something that already been investigated. We laid the comaon week ago.
KM
Khutso M's update05 Dec 2022, 09:06
Reviewer Update
Can I have update on the query becauee we cannot wait the whole week for something that already been investigated. We laid the comaon week ago.