1 reviews | Active since Dec 2016
Vox Telecom day light *******
I bought a new flat.. noticed Vox fibre in Unit without asking for it!! How did they get access?? My neighbour also has the Vox box without asking but wasn't billed…(She is lucky) I signed a contract with Vox for installation for end Aug or September 2026.. depending when tenant moves in.. NOW I received a bill for Activation without Router from JULY. i have not even received the Router so i have not used the service.. it was going to be installed Thursday 10/9.. Now they want cancellation fee off R1010.00 and billing July, Aug and Sept R1900.00 they say line is Pro Active.. Be AWARE of this Company.. daylight *******.. and the staff move on fast as well..
Thank you for your post.
Kindly note that the details of your complaint has been sent to the debtors team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Best regards,
Thank you for your post.
Kindly note that the details of your complaint has been sent to the debtors team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Best regards,
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Best regards,
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Best regards,