VOX Telecom - Currently 4 Days without Internet access - Technical fault from their side

I was disconnected by VOX Telecom on Sunday morning 16/10/2022 - No Internet access. I tried to get hold of them without any success. Eventually Monday morning 17/10/2022 was able to get hold of them for support. Ticket to address problem was opened.

After investigation from them they found out that it is a fault from their side, by disconnecting me. My payments everything is up-to-date.

It's today 19/10/2022 October (4 days since technical error from their side) and still NO internet access. Nobody is also coming back to you with any feedback. I've made about 16 calls, waiting each time about 5-6 mins to get through to helpdesk support. Very poor line reception as well.

I'm working from Home, thus also for 4 days now unable to use the Internet, to communicate with my clients and do any online meeting sessions. Since watching Netflix and Youtube, that is also a no go since Sunday morning.

Very, Very poor service and communication for VOX Telecoms and then they call themselves a Leader in the Telecom industry. It's now 13:00, 19/10/2022, still now Internet access or feedback from them. Pathetic!