Vox Telecom - Cant keep the internet on

Item: Vox Telecom
Rating: 1
Author: N/A N/A

VOX***6 - Kindly note that we cannot guarantee connectivity during loadshedding. It can take up to 2 hours for the connection to restore after loadshedding. Really poor feedback -do we get a discount for the 2-6 hours a day your services dont work ?

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Replies (2)

Vox Telecom's replyOfficial

09 Jan 2023, 14:39

Good day Badger V Thank you for your enquiry. Kindly note that we have escalated your enquiry for assistance. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,

Vox

Vox Telecom's reply09 Jan 2023, 14:39

Official

Vox Telecom's replyOfficial

15 Jan 2023, 18:07

Good day, Badger V

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that you have been contacted and advised accordingly.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply15 Jan 2023, 18:07

Official