Vox Telecom Bloemfontein - WORST SERVICE IN THIS LIFETIME!!!

<p>COUNTLESS EMAILS, COUNTLESS PHONE CALLS, AND STILL NO INTERNET ACCOUNT!!! (almos 2 months - AND PENDING!!)</p> <p>This is absoluteley ridiculous. </p> <p>I urge anyone, and everyone, that values their time and money to stay far, far away from this company.</p> <p> </p> <p>I sent this letter to: ********** on 19 August 2016 and up to date have not received ANY feedback to resolve thisissue.</p> <p> </p> <p>To whom it may concern,</p> <p>Ticket number: VOX ********** </p> <p>I am contacting you on behalf of my father, HJ Louwrens who requested an uncapped dsl bundle.</p> <p>We purchased the service from the Bloemfontein Branch on the 21st of July 2016. The ADSL line was activated on the 5th of August 2016, however, the data username and password has still not been activated.</p> <p>The finger was pointed to Telkom but luckily we tested various different data accounts on this line and it is working 100%.</p> <p>So not only is my concern that you are blaming parties that cannot defend themselves but also that it takes 14 days to activate a service?</p> <p>The Bloemfontein Branch has done all they can and they have kept me updated throughout the entire process but due to lack of response from the service centre, regional manager and other involved parties, I decided to send this email.</p> <p>I myself also have a Vox account and I have not had these problems but due to the lack of integrity I have to rethink my opinion about Vox as a whole.</p> <p>PLEASE look into this ticket, get someone to take responsibility and keep the Bloemfontein Branch updated and they will update me.</p> <p>Regards</p> <p>Juanita Louwrens</p>