JS
Jaco S
1 reviews | Active since Jan 2017
28 Mar 2025, 14:00
VOX TELECOM *****
I have app**** for a fibre line and router to be installed at my house in November 2024 in Kathu. there was until today nobody at my home for the instalment of the line or router. But I am being billed and now interest in my account. After numerous calls and emails they cancelled my subscription but now wants to hand me over. isn't this Froud !!!! there was not even someone for n second at my house, no router but are being billed. I asked for proof of anything signed or delivered but can't help me. But I must pay or get handed over. This is *****!!
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Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
28 Mar 2025, 14:31Good day JacoThank you for your post.Kindly note that the details of your complaint has been sent to the Debtors team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom's reply28 Mar 2025, 14:31
Official
Good day JacoThank you for your post.Kindly note that the details of your complaint has been sent to the Debtors team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
JS
Jaco S's updateReviewer Update
28 Mar 2025, 14:34HI
It will be appreciated if we can sort this out asap please
It will be appreciated if we can sort this out asap please
JS
Jaco S's update28 Mar 2025, 14:34
Reviewer Update
HI
It will be appreciated if we can sort this out asap please
It will be appreciated if we can sort this out asap please
Vox Telecom's replyOfficial
03 Apr 2025, 09:49 Good day, Jaco
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply03 Apr 2025, 09:49
Official
Good day, Jaco
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox