1 reviews | Active since Dec 2011
Vox telecom
I have used vox telecom for a couple of years and was impressed with their service - UNTIL I cancelled my service with them. I never had a contract with them and had a mont to month contract. I cancelled in April 2021 on their electronic app and let me tell you I battled to get this done. I paid for services upfront because you cannot use them without paying upfront.
I received a bill for May 2021 which I did not pay as I already cancelled my account in April 2021. On this bill they also added the router Payment for may R 1035 Ib40964 29 jun 2021 R 2290.28 Interest on overdue balans R 20.57
Total of R 3298.78
I have all my previous communications with them. So please contact me before you choose VOX TELECOM
Thank you for your post.
Kindly note that we have escalated your complaint to the Finance Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Finance Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox