PK
Philip K
1 reviews | Active since Jan 2021
08 Feb 2023, 17:21
Vox telecom bad service
I have been without my adsl line now for all most week I have been phoning everyday for the past 5 days and writing emails nobody comes back to be. I phone customer care they say they will come back to be never happens. Really bad customer service
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
08 Feb 2023, 18:25Good day, Philip K
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply08 Feb 2023, 18:25
Official
Good day, Philip K
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
13 Feb 2023, 10:20Good day, Philip K
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager was in contact with you , and assisted with a new order and the ADSL cancelled accordingly .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager was in contact with you , and assisted with a new order and the ADSL cancelled accordingly .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply13 Feb 2023, 10:20
Official
Good day, Philip K
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager was in contact with you , and assisted with a new order and the ADSL cancelled accordingly .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager was in contact with you , and assisted with a new order and the ADSL cancelled accordingly .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox