BD
Bernard D

1 reviews | Active since Apr 2021

20 May 2021, 20:48

Vox telecom and Frogfoot services.

Only after how many complaints and Hellopeter reviews and almost 2 months later, they eventually sorted out the problems. Kept passing the buck between Frogfoot, Vox and their 3rd party contractors. Will I recommend them, I'll tell my story first and if people then still want to use them, you have been warned. And not to mention the salesperson............. that is a story for another day.

0
Replies (2)
Vox Telecom
Vox Telecom's reply21 May 2021, 06:48
Official
Good day, Bernard D
Thank you for the feedback. 

We have received confirmation that Vox and the Network Provider has been to the site and made the requested amendments to the installation. 

Should you require any further assistance, please do not hesitate to contact us. 

Kind Regards, 
Vox 
BD
Bernard D's update21 May 2021, 08:26
Reviewer Update
Just a correction please. Vox/Frogfoot didn't come in to "made the requested amendments to the installation", to came in to fix the mess ups they made from the beginning. And only after how many complaints and unnecessary phone calls and emails from me and reviews on Hellopeter. So don't come make it out as if I requested changes. Do your work right from the beginning and nobody will complain. Just look at how many other customers are complaining about the service from Vox/Frogfoot. It is pathetic.