ME
Morgan E
1 reviews | Active since May 2023
05 May 2023, 10:33
Vox Telecom and Echo Optic Solutions beware.
Vox Telecom got third party installer to install my fibre Echo Optic Solutions. They gave my billing details Echo Optic without my Permission. I got build by company that wasn't expecting to get bill from. For +- R450 bill they have added another R1017 even they paid for cable late as i was out the country. I took the contract out with Vox and gave them my debit order details to deduct monies.
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Vox Telecom's replyOfficial
05 May 2023, 10:51Good day ,Morgan
Thank you for the review.
We have received your complaint via our company complaint platform.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Thank you for the review.
We have received your complaint via our company complaint platform.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Best regards,
Vox Telecom's reply05 May 2023, 10:51
Official
Good day ,Morgan
Thank you for the review.
We have received your complaint via our company complaint platform.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Thank you for the review.
We have received your complaint via our company complaint platform.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Best regards,