Vox Telecom after sales service is terrible

After many years of being a loyal customer, and excellent service, I am disappointed. Vox decides to put a sixty day cancellation process on a monthly contract. That defeats the purpose of month to month usage. Requesting a new vox fibre line is like pulling teeth using dental floss. Painful. The call centre agents keep you on hold and transfer you from person to person. They should change their help line to the ping-pong line. Get your act together.