Vox Telecom ADSL poor line service

Middle March 2021 i got ADSL installed buy open serve requested to be done by Vox Telecom, Since the 2nd day my internet would drop 5 to 10 times a day till i get tired and just unplug the router and connect to my Mobile data router. I reported this fault to Vox telecom almost every day they kept on saying they will report the fault to Telkom. 1 week ago i picked up the phone and called telkom to start sorting out the issue myself because vox is not coming to the party to resolve the issue. The next day i got open server Tech and a manager out to my house the tech advices he needs to replace the entire ADSL cable, he did so but still my internet drops, i called Vox yesterday to report the same issue and again they said they will log the fault, still no response from them just to add their finance team demanding monthly payments but they are not providing me with internet that can be used its always offline and i need to go back to my Mobile data router. Vox is quick to demand money for the service but dont care about the client if they with unstable internet for 2 and half months and the issue started from day 1 where is the service in that. Vox Telecoms you guys have poor service and huge lack of respect for your clients you need to start to care about your clients.