ZM
Zi M
1 reviews | Active since Jul 2024
23 Jul 2024, 12:32
Vox Telecom Admin incompetence
Terrible experience with Vox. I requested a change of ownership 4 months ago and they confirmed that it was completed. The invoices are still in the previous accountholder's name which means I cannot be reimbursed at work for wifi claim. I called them and was on the line for an hour, being transferred to multiple people,
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
23 Jul 2024, 13:26 Good day, Zi M
Thank you for your review.
Please note that the details of your complaint has been sent to the Account Manager to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Account Manager to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply23 Jul 2024, 13:26
Official
Good day, Zi M
Thank you for your review.
Please note that the details of your complaint has been sent to the Account Manager to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Account Manager to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
24 Jul 2024, 09:52Good day, Zi M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply24 Jul 2024, 09:52
Official
Good day, Zi M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,