LC
Lisa C
1 reviews | Active since Jul 2023
02 Jul 2023, 14:20
VOX Telecom
Honestly THE worst service I have ever in my life come across. VOX (and frogfoot) literally ***** your money. They lock you in, lie to you, no communication, no help, absolutely awful. They have a massive legal team on a fat retainer to protect them and not even the ESP ombudsman can help. Please stay far away!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
02 Jul 2023, 15:15Good day Lisa C,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution of your complaint.
Kindly note the department’s' working hours are Mon-Fri, 8h00AM to 5h00PM
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution of your complaint.
Kindly note the department’s' working hours are Mon-Fri, 8h00AM to 5h00PM
Kind Regards
Vox Team
Vox Telecom's reply02 Jul 2023, 15:15
Official
Good day Lisa C,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution of your complaint.
Kindly note the department’s' working hours are Mon-Fri, 8h00AM to 5h00PM
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution of your complaint.
Kindly note the department’s' working hours are Mon-Fri, 8h00AM to 5h00PM
Kind Regards
Vox Team
Vox Telecom's replyOfficial
05 Jul 2023, 14:02Good day, Lisa
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received feedback from our Accounts team that we have made contact with you and provided you with the information pertaining to the outstanding balance on your account.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received feedback from our Accounts team that we have made contact with you and provided you with the information pertaining to the outstanding balance on your account.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Vox Telecom's reply05 Jul 2023, 14:02
Official
Good day, Lisa
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received feedback from our Accounts team that we have made contact with you and provided you with the information pertaining to the outstanding balance on your account.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received feedback from our Accounts team that we have made contact with you and provided you with the information pertaining to the outstanding balance on your account.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox