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tM
tsietsi M

1 reviews | Active since Nov 2014

27 Sept 2023, 09:15

Vox telecom

I paid my account more than 24 hrs ago and still my account is suspended. When you try to call they cut you off, the whatsapp line is non existing, When you send an email you just get a refund number. May someone please help to rectify this.

0
Replies (2)
Vox Telecom
Vox Telecom's reply27 Sept 2023, 09:28
Official
Good day tsietsi  
 
Thank you for your patience whilst this matter was being investigated.
Please note the incorrect payment reference number was initially used .
 
This has been corrected and allocated accordingly. 
The service is active.

Should you require any further assistance, please do not hesitate to contact us on *** or email ***

Kind Regards,
Vox 


tM
tsietsi M's update27 Sept 2023, 09:50
Reviewer Update
Thank you for responding
All sorted.
Regards