SH
Sheetal H
1 reviews | Active since Sept 2020
16 Nov 2023, 09:53
VOX Telecom
I am highly frustrated with VOX TELECOM. I have been having weekly connectivity issues. This happens when I am scheduled to work from home! It is totally unacceptable. They do not answer the phone when you call and then force you pay the full monthly premium when you have to incur additional costs to ensure that you are connected when working from home.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
16 Nov 2023, 10:32Good day, Sheetal H
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply16 Nov 2023, 10:32
Official
Good day, Sheetal H
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
17 Nov 2023, 08:23Good day, Sheetal H
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply17 Nov 2023, 08:23
Official
Good day, Sheetal H
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox