AM
Anderson M

1 reviews | Active since Dec 2019

01 Dec 2022, 14:49

Vox Telecom

I cant get through to the technical support for the past two days to report fibre outage. Extremely poor service

0
Replies (2)
Vox Telecom
Vox Telecom's reply01 Dec 2022, 15:28
Official
Good day, Anderson M
 
 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply07 Dec 2022, 07:39
Official
Good day,   Anderson M
 
 Thank you for your patience whilst this matter was being investigated.
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox