MA
Marlin A
1 reviews | Active since Nov 2023
06 Nov 2023, 14:19
Vox telecom!!!!
Before I signed up I was offered a discounted package which included 60 min free voip minutes.
After I signed up and fibre was installed.. I was sent full bill and no free minutes.
When I enquired, I was told I missed the special... now I can't even cancel as they will charge me the full setup fee of almost R2000!
Ridiculous!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
06 Nov 2023, 16:05Good day , Marlin
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's reply06 Nov 2023, 16:05
Official
Good day , Marlin
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
10 Nov 2023, 10:18Good day, Marlin
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manage has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manage has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply10 Nov 2023, 10:18
Official
Good day, Marlin
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manage has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manage has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox