Vox Telecom

If been a loyal client for many years, after all this years, they charge me for a 20mb line and I only received a 10mb line, after I query the problem they changed the amount to a 10mb line and there was no credit for all the months I paid for a 20mb line (almost double the amount), then my line goes down for a full month with no service provided, and they tell me that Telkom will not fix the lines and its old and out dated, but then they still charge me for a full month where I received no services what so ever, And they want to hand me over if I don't pay for that month,

I always said Vox is great and a very good isp but after this I will not recommend them to anyone, they are money hungry and you are just a number in there eyes.