TK
Tony K
1 reviews | Active since Oct 2015
29 Sept 2023, 06:58
Vox Telecom
Four days without internet. Nobody to call. Logged a call and lady phoned after two day and asked if I'm home. Never pitched up. No response what so ever. Stay away from them. No after service.
Helpful (0)
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Replies (2)
Vox Telecom's replyOfficial
29 Sept 2023, 07:37Good day, Tony
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Support Management team.
One of our agents will contact you shortly to assist further.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Support Management team.
One of our agents will contact you shortly to assist further.
Kind Regards,
Vox
Vox Telecom's reply29 Sept 2023, 07:37
Official
Good day, Tony
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Support Management team.
One of our agents will contact you shortly to assist further.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Support Management team.
One of our agents will contact you shortly to assist further.
Kind Regards,
Vox
Vox Telecom's replyOfficial
06 Oct 2023, 10:33Good day, Tony
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation from our Support team that Vumatel assisted with the Link Down complaint and the connectivity has been restored.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation from our Support team that Vumatel assisted with the Link Down complaint and the connectivity has been restored.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Vox Telecom's reply06 Oct 2023, 10:33
Official
Good day, Tony
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation from our Support team that Vumatel assisted with the Link Down complaint and the connectivity has been restored.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation from our Support team that Vumatel assisted with the Link Down complaint and the connectivity has been restored.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox